Answers to Everything You Need

Maintenance & Safety

How often should I service my garage door?

Professionals recommend scheduling an annual tune-up. Regular maintenance helps identify worn parts (such as frayed cables or rust) before they snap or fail.

How do I test if my garage door is balanced?

Close the door and pull the red emergency release cord to disconnect the opener. Manually lift the door halfway. If it stays in place, it is properly balanced. If it falls, the springs need adjustment by a professional technician.

Is it safe to operate a garage door with a broken spring?

No. Garage door springs are under extreme tension and support the heavy weight of the door. Attempting to open or close the door with a broken spring can severely damage your garage door opener or result in serious injury.

Troubleshooting

Why is my garage door only opening a few inches?

Do not continue to attempt to use the garage door opener. Look above your garage door opening, and you should see large torsion springs. Is there a separation in one of the springs? You may have a broken garage door spring, and your door will not open without them.

Why is my garage door reversing or not closing all the way?

This is typically caused by a misalignment or an obstruction of the safety sensors located at the bottom of the door tracks. Ensure nothing is blocking the laser beam and that the lenses are clean and pointing directly at each other.

Why does the motor run but the door won't move?

Check if the emergency release cord has been accidentally pulled. If it is uncoupled from the track, firmly push the red release lever back toward the motor until it snaps into place to reconnect it.

Repair & Replacement

How much does garage door repair usually cost?

Costs vary widely depending on the issue. Minor fixes like lubricating parts or sensor alignment are affordable, with residential service calls starting at $156 and including the first half hour of labor. If additional parts are needed, that would be added to the cost.

How much does it cost to replace garage door torsion springs?

Replacing a broken torsion spring can range depending on the type and size of springs. Some garages only have small extension springs, while others can have multiple custom order springs. The average pair of torsion springs for a garage door should start at $349 for a pair, installed.

Do you install hurricane impact-rated garage doors?

At General Garage Door, we only install impact-rated garage doors, as that is what is required by the State of Florida. We can assist you in finding out what rating is required for your area.

How much does a new garage door cost installed?

The price heavily depends on your chosen material, insulation, and size. A standard single garage door typically starts around $1,800 installed, while a double car garage would start around $3,000 installed.

Smart Features & Upgrades

Can I control my garage door with my smartphone?

Yes. We carry LiftMaster Professional Series garage door openers and accessories that feature their myQ technology. LiftMaster myQ is a smart home platform that allows you to monitor, open, and close your garage door or gate remotely using the myQ Garage and Access Control smartphone app. You can also receive real-time activity alerts and grant secure access to family, guests, or in-garage deliveries.